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Trend International Journal Of Operations Production Management International Journal Of Total Quality Management Pdf international journal of total quality management pdf International Journal of Operations Production Management article Cyril Foropon Ron McLachlin Metaphors in operations management theory building International Journal of Operations Production Management Vol Iss Date online society public policy and education In total Emerald publishes over international journal of total quality management pdf International Journal of Operations Production Management International Journal of Operations Production Management article Cyril Foropon Ron McLachlin Metaphors in operations management theory building International Journal of Operations Production Management Vol Iss Date online society public policy and education In total Emerald publishes over Impact of Total Quality Management on the Performance of International Journal of Academic Research in Economics and Management Sciences Nov Vol No ISSN www hrmars com Impact of Total Quality Management on the Performance of Service Organizations in Pakistan Shehzad Akhtar Hashim Zameer Rashid Saeed Bahauddin Zakariya University Multan Pakistan Assistant Professor Assistant Professor Department of Role of Effective Communication in Total Quality Management Mr Mahesh Kumar Choudhary Ms Nirmala Singh Rathore Abstract Total quality management TQM is a management philosophy which focuses on the work process and people with the major concern for satisfying customers and improving the organizational performance It involves the Total Quality Management TQM Businessballs This core must be surrounded by commitment to quality communication of the quality message and recognition of the need to change the culture of the organisation to create total quality These are the foundations of TQM and they are supported by the key management functions of people processes and systems in the organisation



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